Tailored Solutions Where
Technology and Science
Come Together
Get the technology or scientific support your business needs with our unique expertise and service offering. From Global Service Desk solutions suitable for any industry to highly specialized scientific, validation, and quality solutions for the pharmaceutical industry, you can rely on Westbourne.
Pharma Digital Transformation
Digital transformation solutions tailored for pharmaceutical companies that enhance process efficiency, make better use of data, optimize compliance, increase operational agility, improve productivity, and reduce risks.
Pharma Lab and Manufacturing
Supporting your pharmaceutical laboratory and manufacturing operations with our unique blend of IT, operational technology, and scientific expertise. Modernize operations, optimize resource utilization, and ensure a do-it-right-first-time approach.
On-Site ICT
Helping your IT function to operate more effectively while improving the user experience and enabling users to operate more productively. We'll maximize uptime with a proactive approach focused on continuous improvement.
Validation
Maintain compliance, improve compliance processes, reduce regulatory risks, and enhance the skills of your team with our validation solutions. Our expertise includes CSV, CSA, equipment validation, and process validation.
Global Service Desk
24/7 technical support with tailored solutions that maximize uptime and alleviate pressures on your technical resources. Our qualified engineers will improve user experience throughout your organization while optimizing your technology infrastructure.
ValGenesis Product Suite & Integration Support
Accelerate digital transformation with the ValGenesis suite of validation and process lifecycle management products. Westbourne is an approved ValGenesis partner.
30+
Years of Client Engagement
The Skills and Expertise You Need
From technology skills to scientific skills to resources with a blend of both, we can provide the specific support your organization needs with our unique service offering.
Optimizing Today, Modernizing for Tomorrow
Whether you need technical or validation support today or the implementation of a digital transformation project to modernize for the future, we can help.
Focus on Skills
We don’t cut corners when it comes to skills. All our staff are engineering or scientifically qualified and we continuously upskill and cross-skill our resources.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
Westbourne is Now an Approved ValGenesis Partner
We are delighted to announce that we are now a ValGenesis partner. ValGenesis is the developer of a suite of digital validation and process lifecycle management tools used by pharmaceutical companies across the globe. John O'Sullivan, Westbourne Founder and CEO,...
Risk-Based Approach to Reviewing Data and Audit Trails in Empower 3
Audit trail data is essential for compliance, and it has operational benefits. Regulators, including the FDA and...
Identifying and Mitigating the Risks and Challenges of Pharmaceutical Digital Transformation
Digital transformation projects and initiatives deliver considerable benefits to companies in the pharmaceutical...
Empower 3 Audit Trails and Logs Explained
In the context of the computerized systems used in GxP environments, audit trails are a chronological record that...
17 Features You Need in a Global Service Desk
In today's digitally connected world, a global service desk is more than just a support function. It’s the backbone of...